Managed Services

Your IT staff should focus on critical business issues rather than day-to-day operations. CCSI’s managed services enables you to achieve your business goals and stay ahead of your competition.

At CCSI, we leverage technology to inspire innovation, promote growth, drive efficiency, and accelerate our clients’ success. Our focus is on understanding our clients’ unique business challenges and desired outcomes. We think about the entire lifecycle of the technologies employed by our clients and work with them using a holistic approach to help them achieve their goals. We do this by assessing, designing, building, and managing solutions customized for each client’s needs to deliver exceptional results.

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Managed Services

Flexible services menu tailored to your unique requirements

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24 x 7 Monitoring
Service Level Options
Change Management
Back-up as a Service
Customer Dashboard
3rd Party Management

Reporting
Root Cause Analysis
Skilled Service Desk
Cloud Migration
Configuration Backup
Solution Monitoring

Disaster Recovery (DRaaS)
Performance Management
Configuration Management
Fault Management
Performance Analytics
Cloud Management

Key Benefits

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Increase Productivity:
CCSI has a tried and tested systematic approach to the onboarding process that ensures our clients are serviced efficiently. We have in industry leading tools to monitor applications, manage systems, and resolve incidents quickly. Thus our clients can work on business innovation not keeping IT operations running.
Reduce IT Cost:
With experienced and efficient IT support engineers, you can save money with training and productivity, as well as, avoid the cost of having to pay for someone to hang around.
24 x 7 Support:
NOC engineers are available 24 x 7 x 365, for troubleshooting or resolve an issue when office staff are not available.
Experience Staff:
CCSI’s engineers get regularly trained and gain tremendous exposure through a multitude of customer issues on a day-to-day basis. On top of that CCSI has existing relationships with industry-specific vendors, allowing us to push orders through quickly and have a closer point of contact to resolve issues.

Managed Services

Key Benefits

To find out more, contact us today.