Join the CCSI Team

At CCSI, we are always looking for engaging and motivated candidates. Review the available job opportunities below and apply today! Send your resume and cover letter to resumes@ccsinet.com.

Job Opportunities

This Territory Account Manager role is dedicated to developing business in NYC and Long Island for CCSI. Our Territory Account Managers are responsible for building client relationships from the ground-up through inside and outside sales activities such as coordinating with our inside sales and marketing, cold calling, prospecting, territory planning, and relationship building. This role will require individuals to qualify opportunities, develop, and close business for CCSI

Experience 5+ years

Responsibilities:

  • Generate qualified sales leads on an on-going basis.
  • Develop new sales opportunities within assigned territory.
  • Ensure highest quality of customer/prospect satisfaction at all times.
  • Network throughout accounts, associations, partners to uncover new opportunities.
  • Participate in development and execution of territory account plans.
  • Achieve and exceed assigned quotas and accurate forecast funnel activity.
  • Provide management with on time and accurate status reports.
  • Continually strive to improve sales attainment.

Required Knowledge and Experience:

  • 5+ years proven sales success in selling managed services, NOC and MSSP services.
  • Ability to show success in selling network security, cloud services, infrastructure, data center.
  • Proven success at cold calling into accounts .
  • Understanding of information technology space with an emphasis on information security and cloud services.
  • Aggressive, high-energy approach to doing business.
  • Money motivated.
  • Enjoys a startup feel. Work with a strong sense of urgency.
  • Self Accountable
  • Understanding of solution selling.
  • Past experience in a quota driven environment.
  • Excellent time management and organization skills.
  • Candidate must be a team player with the skills to work independently in a fast-paced environment.
  • Bachelor’s degree.

CCSI is looking for a MCSE Microsoft Support Engineer with the following:

  • Experience 2+ years
  • Experience in:
  • Deployment of new computers/printers
  • Troubleshooting & Testing
  • Software Install
  • User helpdesk
  • MCSE cert required
  • Career Level Required: Experienced (Non-Manager)
  • Education Required

Job Type: Employee

Job Status: Full Time

Salary Based on Experience.

Job Description

We are looking for a NOC technician who is motivated to participate in a highly active MSP environment. We proactively monitor and analyze systems and networks for functionality, performance and security. A technician with strong problem-solving skills is desired. Ability to work day, evening, and nights.

Responsibilities

– Respond to network and system faults reported by our monitoring platform

– Troubleshoot fault conditions and perform corrective actions

– Respond to customer inquiries and problems

– Communicate with parties regarding received faults, diagnosis and suggested remediation

– Manage incident tickets by following work-flow, performing notifications and documenting procedure results.

– Work with third party service providers to facilitate corrective actions to fault or performance incidents.

– Collaborate with other team members, customers and service providers

– Participate in maintaining monitoring platforms

– Create network and system documentation during new customer onboarding

– Create periodic reports for capacity and performance of the monitored environment

Skills and Qualifications

– Strong network and systems troubleshooting skills

– Good communication and documentation skills

– Cisco certifications are desirable

– Microsoft certifications are desirable

– ITIL certification is desirable