Join the CCSI Team

At CCSI, we are always looking for engaging and motivated candidates. Review the available job opportunities below and apply today! Send your resume and cover letter to resumes@ccsinet.com.

Job Opportunities

CCSI is searching for to contract a Project Manager to assist and oversee a Disaster Recovery Data Center migration.

The Project Manager should have information technology (IT) experience in managing data center migrations, Disaster Recovery site transitions, and operations. This experience should have been in supervising large IT services contracts, including the implementation on distributed systems, server (WIN2xxx OS) platforms and telecommunications.

The project manager will provide direct communications with and recommendations to the Infrastructure team. Coordinates project activities, plan, and schedules per task order. Maintains the project schedule and ensures that deliverables are completed in a timely manner. Provides resource planning, manages project cost control and cost projections. Ensures resources are assigned to support task and tasks are completed on time. Ensures problem resolution and customer satisfaction for task orders. Provides status and feedback, including preparing presentations and attending meetings as a participant or the host.

Duties:

Project coordination activities with Infrastructure Team and Data Center Solution Architect

  • Send out communications as per the Communication Plan
  • Schedule Migration meetings as per the Communication Plan
  • Submit Change Requests as appropriate following the Change Request Process for each application migration activity
  • Verify application and server inventory for activities. Working with Migration Technical Lead as appropriate for assistance.
  • Coordinate and lead testing of the critical applications after migration
  • Coordinate and lead testing activities for the telecommunications network
  • Coordination and communication among other infrastructure team PM’s as required
  • Experience performing data center migration coordination activities
  • Ensure project documents are complete, current, and stored appropriately
  • Manage project scope by ensuring any changes are documented and approved through a change control process
  • Proactively identify project issues and risks and create successful action plans for resolving issues and mitigating risks
  • Assign work and provide direction with regard to timeliness and completion of project objectives to team members

Qualifications:

  • 15 plus years of experience managing complex and transformative IT projects such as, data center migrations, cloud computing strategies, software development, and/or infrastructure upgrades
  • Must have 10+ years of Project Management Experience
  • Understanding of critical healthcare applications
  • Prior experience in professional services working with enterprise clients a plus
  • Must have prior experience managing project team resources
  • Has in-depth experience with key practices, processes and methodologies applicable to project management and engineering
  • Strong business acumen, with experience working in a variety of industries and IT areas. Must have demonstrated aptitude to understand a variety of technical domains and strategies regarding opportunities, challenges, risks and business impact
  • Strong facilitation skills with demonstrated experience leading scoping and design sessions, managing geographically dispersed teams and identifying and resolving team risks and conflicts
  • Highly organized with proven ability to handle multiple, competing priorities simultaneously and make things happen in fast-paced, dynamic environments
  • Demonstrated experience in working in unstructured environments that required designing and implementing creative project management methodologies
  • Excellent teamwork skills with a natural ability to motivate and work well with others
  • Agile approach in personal work style, with ability to be flexible and adept in dealing with and resolving ambiguity
  • Excellent verbal, presentation and written communication skills including creating usable documentation and tools
  • PMP Certification (Required)
  • Data Center Management Certified and Data Center Facility Management Certified (Highly Desired)
  • ITIL v3 Certification Level Expert (Highly Desired)

This Territory Account Manager role is dedicated to developing business in NYC and Long Island for CCSI. Our Territory Account Managers are responsible for building client relationships from the ground-up through inside and outside sales activities such as coordinating with our inside sales and marketing, cold calling, prospecting, territory planning, and relationship building. This role will require individuals to qualify opportunities, develop, and close business for CCSI

Experience 5+ years

Responsibilities:

  • Generate qualified sales leads on an on-going basis.
  • Develop new sales opportunities within assigned territory.
  • Ensure highest quality of customer/prospect satisfaction at all times.
  • Network throughout accounts, associations, partners to uncover new opportunities.
  • Participate in development and execution of territory account plans.
  • Achieve and exceed assigned quotas and accurate forecast funnel activity.
  • Provide management with on time and accurate status reports.
  • Continually strive to improve sales attainment.

Required Knowledge and Experience:

  • 5+ years proven sales success in selling managed services, NOC and MSSP services.
  • Ability to show success in selling network security, cloud services, infrastructure, data center.
  • Proven success at cold calling into accounts .
  • Understanding of information technology space with an emphasis on information security and cloud services.
  • Aggressive, high-energy approach to doing business.
  • Money motivated.
  • Enjoys a startup feel. Work with a strong sense of urgency.
  • Self Accountable
  • Understanding of solution selling.
  • Past experience in a quota driven environment.
  • Excellent time management and organization skills.
  • Candidate must be a team player with the skills to work independently in a fast-paced environment.
  • Bachelor’s degree.

CCSI is looking for a MCSE Microsoft Support Engineer with the following:

  • Experience 2+ years
  • Experience in:
  • Deployment of new computers/printers
  • Troubleshooting & Testing
  • Software Install
  • User helpdesk
  • MCSE cert required
  • Career Level Required: Experienced (Non-Manager)
  • Education Required

Job Type: Employee

Job Status: Full Time

Salary Based on Experience.

Job Description

We are looking for a NOC technician who is motivated to participate in a highly active MSP environment. We proactively monitor and analyze systems and networks for functionality, performance and security. A technician with strong problem-solving skills is desired. Ability to work day, evening, and nights.

Responsibilities

– Respond to network and system faults reported by our monitoring platform

– Troubleshoot fault conditions and perform corrective actions

– Respond to customer inquiries and problems

– Communicate with parties regarding received faults, diagnosis and suggested remediation

– Manage incident tickets by following work-flow, performing notifications and documenting procedure results.

– Work with third party service providers to facilitate corrective actions to fault or performance incidents.

– Collaborate with other team members, customers and service providers

– Participate in maintaining monitoring platforms

– Create network and system documentation during new customer onboarding

– Create periodic reports for capacity and performance of the monitored environment

Skills and Qualifications

– Strong network and systems troubleshooting skills

– Good communication and documentation skills

– Cisco certifications are desirable

– Microsoft certifications are desirable

– ITIL certification is desirable