The first question you may be asking is, “Why should I be considering third party maintenance over OEM maintenance contracts?” The short answer: MONEY
Most buyers who utilize third party maintenance services save up to 50 percent or more over three years, in most cases. In reality though, it isn’t just about the money you could save, excellent service is also an important trait, third party technicians come just as qualified as manufacturer technicians. Third party maintenance requires careful vetting, but in the end, it can be more than worth it.
It is critical that you do your homework here and research your options.
Let’s begin at the moment you decide to buy your shiny new equipment from the manufacturer. Keep in mind, once you take it out of the box you have already lost a third of your equipment’s value. It’s like taking that first right turn after you’ve picked up a brand-new car, it loses $8,000.00 in value. Though, it sure does smell good. We understand, with new equipment (or cars), you get that sense of security that when something goes wrong, you know the manufacturer will be there to support you.
Three years from now, your equipment is working fine, you’ve made minimal service calls, and then you get the renewal notice for maintenance on your equipment, you gasp, and you nearly fall out of your chair.
The renewal offer is twice as much as it was originally, and it now states that your equipment is now at the “end of life” stage. But it works great and you are not looking forward to requesting money to replace it from the CFO.
At this point, the manufacturer is trying to dictate your business decisions and your budget by scaring the crap out of you and forcing you to believe that you absolutely must find the money to upgrade. This is the part where the OEM’s instill doubt about the equipment that they themselves sold to you. For years the immediate response from most buyers was, “Well, they know best, we should do this, or we’ll have problems.”
But, think about if you were able to extend the life of your hardware without needing to change any software and then spent just a few hundred dollars per year on your support, you would actually get to do the job you were hired to do. Third party maintenance services allow you to do just that.
The next time you find that your manufacturer contract is up, save yourself the worry and call CCSI, we offer third party maintenance, and have a chat with us, get some quotes, and match them up against your manufacturer’s quote. CCSI’s third party maintenance, CCSINet, is a stress free, hassle free, and budget friendly solution to prolonging the life of your hardware.
Author Bio: Joe Goldberg is the Senior Cloud Program manager at CCSI. Over the past 15+ years, Joe has helped companies to design, build out, and optimize their network and data center infrastructure. As a result of his efforts, major gains in ROI have been realized through virtualization, WAN implementation, core network redesigns, and the adoption of cloud services. Joe is also ITIL certified.