Since then, our expert engineers have amassed decades of experience with mainframes and blended Mainframe/Midrange/PC environments. This valuable experience also includes IBM printers, MVS, VSE, and VM programming. Multi-tier support capabilities such as these are simply not taught in today's engineering schools—these are skills learned only through experience. It is this deep level of experience and dedication which directly benefits our customers.

CCSI currently offers comprehensive coverage on IBM mainframe and midrange processors and peripherals, as well as the major plug-in compatible devices found at typical IBM sites.

CCSI offers its mainframe customers standard 24x7 coverage with a maximum two-hour on-site response time guaranteed. Our field engineers will respond by telephone within fifteen minutes after the initial placement of a service call. CCSI will also adjust its response time commitments to accommodate specific customers needs, including special requests for dedicated on-site field engineers where necessary. CCSI will create a customized service level agreement (SLA) to meet your organization’s exact requirements.

CCSI Mainframe Maintenance Offerings

IBM PROCESSORS	IBM PERIPHERALS	IBM PERIPHERALS
2003 Processors	3X94 Tape Libraries	424X Impact Printers
9672 Processors	3584 Tape Libraries	939X Ramac
ES/9000 Processors	3490 Tape Drives	6262 Impact Printers
AS/400 Processors	3480 Tape Drives	3390 DASD
RS/6000 Processors	3420 Tape Drives	933X DASD
Z800 Processors	3590 Tape Drives	3745 Comm Controllers
	3835 Laser Printer	3900 Laser Printer
	3174 Cluster Controllers	3270 Terminals
SIEMENS PRINTERS	STK PERIPHERALS
2200-2 Laser Printers	4670 Tape Drives
2200-3 Laser Printers	4650 Tape Drives
2200-L19 Printer	4480 Tape Drives
2200-L26 Printer	4400 Tape Subsystems
2140 Laser Printer	6100 Laser Printers
2240 Laser Printer	5000 Impact Printers